Last updated: 5 November 2026
Our guidebooks are digital downloads. The moment your payment goes through, your guidebooks are ready to download, and we email your links to you as well. Because of this, we are not able to offer refunds once a purchase is complete.
That said, we want every couple to have a good experience with us, and we will always make it right if:
- A file does not open or download properly. Write to us and we will send you a fresh copy. If we cannot fix it, we will refund you in full.
- You were charged twice for the same order. We will refund the extra payment in full.
- You bought the wrong guidebook by mistake and have not downloaded it yet. Write to us within 7 days and we will happily swap it for the one you meant to buy.
How to reach us
Email us at team@thelittlethings.org.in with your order number and a line about what happened. We reply within 2 working days.
How refunds work
Approved refunds go back to your original payment method through Razorpay, usually within 5–7 working days. The small payment-processing fee charged by Razorpay at checkout is not refundable.
Grievance Officer
Roopak Nedumpilly
Creatree Ventures Pvt. Ltd., 42/5, Green Park Layout, Amrita Nagar, Bangalore 560035, India.
team@thelittlethings.org.in
We acknowledge every complaint within one week and aim to resolve it within one month.