Last updated: 9 November 2026
About these terms
These terms explain how our programs and guidebooks work, what you can expect from us, and what we ask of you. Please read them before you enrol.
The Little Things – Simplifying Marriage (“TLT”, “we”, “us”) is run by Creatree Ventures Pvt. Ltd., 42/5, Green Park Layout, Amrita Nagar, Bangalore 560035, India (GSTIN 29AAICC1355P1Z5).
By paying for a program or buying a guidebook, you agree to these terms. Both partners in a program are expected to read them, and the partner who pays confirms that both have.
These terms sit alongside:
- our Privacy Policy, which explains how we handle your information;
- our Refund Policy, which covers guidebook purchases;
- the Informed Consent Form, which each partner submits before the first session.
Our programs
Our Marriage Mentoring Programs combine couples therapy and marriage mentoring. They are led by trained Couples Therapists & Marriage Mentors, and draw on evidence-based approaches such as the Gottman Method and Prepare/Enrich.
We offer programs for couples before marriage (Premarital), in the first year (First365), one or more years in (Navigation), during pregnancy and early parenthood (Pregnancy & Postpartum), and for Indian couples living outside India (NRI Couples).
Please keep in mind:
- Our programs are not a substitute for psychiatric, medical or emergency care, or for legal or financial advice.
- Every couple is different, and we cannot promise a particular outcome. What changes depends a great deal on the effort both partners bring.
- Our programs are not advised where there is active addiction, serious violence, untreated major mental illness, an ongoing affair that has not been disclosed, or current thoughts of suicide or of harming someone. In these situations, please seek specialised help first. We are happy to suggest where to start.
- Please enrol only when you are both ready to commit to the process, not to “try it out”.
Enrolling and paying
You begin a program by paying for a set of sessions, in advance. You choose the set that suits you:
- 4 sessions
- 6 sessions, with 5% off
- 12 sessions, with 10% off
The fee for each set is shared with you after your intake consultation, and shown on your enrolment page.
- Couples in India pay the India fee plus 18% GST.
- Hybrid couples, where one partner lives in India and the other outside India, also pay the India fee plus 18% GST. The partner who lives in India must make the payment, with an Indian billing address. You will be asked to confirm this when you pay.
- Couples outside India, where both partners live outside India, pay the international fee. No GST is charged, as these services are exported under a Letter of Undertaking (LUT).
- Fees are in Indian rupees. We may update our fees from time to time; the fee you pay is the one shown when you enrol.
Ways to pay
- Online through Razorpay (UPI, cards, net banking, wallets, international cards). A small payment-processing fee is added at the payment step and is paid by you.
- Bank transfer to our company account, using your order number as the reference. Your program is confirmed once the full amount reaches us. For transfers from outside India, please ask your bank to send the full amount and cover all bank charges, so that we receive the exact fee.
We email a GST invoice to both partners once your payment is confirmed.
How your program begins
Once your payment is confirmed, your program unfolds in this order:
- Assessments. Your therapist personally sends each of you a link to your relationship assessments: the Gottman Relationship Checkup for all couples, and Prepare/Enrich as well for premarital couples. These are run by third-party providers. Your program starts when your therapist sends these assessments.
- Informed consent. Each partner reads and submits our Informed Consent Form. We cannot begin sessions until both partners have submitted it.
- Individual sessions. Your therapist reaches out to each of you separately to schedule your individual sessions. We usually begin with at least a couple of individual sessions with each partner.
- Conjoint sessions. Your sessions together as a couple follow.
Sessions, scheduling and validity
- Each session lasts around 60 to 90 minutes. Individual and conjoint sessions each count as one session from your set.
- Your sessions are valid for 6 months from the start of your program (the day your therapist sends your assessments). Sessions not used within 6 months lapse, as we hold time for you that we cannot offer to others.
- To cancel or reschedule, please let your therapist know at least 24 hours in advance. A session cancelled on the same day, or missed without notice, is charged as a session used.
- If more than two consecutive sessions are missed without notice, we may treat the program as ended, without a refund.
- Between sessions, please keep phone calls and messages to scheduling and payments. We usually reply within 24 hours on working days. Matters that belong in your sessions are discussed in your sessions.
- Appointment reminders may be sent by email, text or WhatsApp. These channels are not fully confidential.
Refunds
We understand that plans change. Refunds for programs work as follows:
| When you ask | What happens |
|---|---|
| Before your therapist sends your assessments | A full refund, less the payment-processing fee |
| After your assessments are sent, before your first session | A refund at TLT’s discretion, less the cost of the assessments |
| After your first session | No refund for the program, whether partial or full |
In extraordinary circumstances, we may consider a refund at our discretion.
To ask for a refund, please write to team@thelittlethings.org.in with your order number and a few words about your reasons. Approved refunds go back to your original payment method, usually within 5 to 7 working days. Bank charges on international transfers are not refundable.
Guidebook purchases are covered by our separate Refund Policy.
Confidentiality and No Secrets
What you share with us stays between you and your therapist. We will not confirm that you are our client, or share anything from your sessions, without your written consent.
The couple is the client. Your records belong to both of you, so we need written consent from both partners before sharing anything with anyone else.
Confidentiality has a few limits, as the law and our professional ethics require:
- if there is a risk of serious harm to you or to someone else;
- if we suspect abuse, neglect or exploitation of a child, an elderly person or a person with a disability, which we must report;
- if a court order or the law requires it;
- in professional supervision, where cases are discussed without your identity, to keep our work at its best. Please tell us if you would like to place limits on this.
No Secrets. Because we work with both of you, we cannot keep one partner’s secrets from the other when they affect the work you are doing together.
Please do not share the exercises, recordings or materials we give you with anyone else without our written permission.
Your part in the process
The work happens in the space you both bring to it. We ask that you:
- come to sessions free of alcohol or drugs. If we feel you are not able to take part, we may stop or reschedule the session, and it counts as a session used;
- keep your phone and other devices away during sessions, unless your therapist agrees otherwise;
- treat your therapist and our team with respect, as we will always treat you.
Ending a program. You may stop at any time; refunds follow the Refunds section above. If either of you would like to end your program, please write to team@thelittlethings.org.in. We may also end a program if these terms or the Informed Consent Form are not followed, and we will explain why in writing. Any refund in that case is at our discretion.
Safety and limits
We are not an emergency service or a suicide prevention helpline. If you or someone you know is in danger or thinking of suicide or self-harm, please reach out straight away to:
- Tele-MANAS, India’s National Tele Mental Health Helpline, available 24/7: 14416 or 1800-891-4416
- Police: 112
- your nearest hospital emergency department
If either partner is struggling with thoughts of suicide or self-harm during the program, we will encourage immediate help from a licensed mental health practitioner, and we may pause sessions until it is safe to continue. While we do our best to support you, TLT, its therapists and team cannot be held responsible for any act of self-harm by either partner during or after the program.
Legal matters
Court proceedings. Our sessions are a space for honesty, not evidence. To the extent the law allows, both partners agree not to call their therapist to testify, or to request session notes or records, in any legal proceedings, including divorce, separation or custody matters. This protects the safety of the space for both of you.
If a court nevertheless requires your therapist to appear or to provide records, the party requesting it agrees to pay ₹20,000 per hour for all time involved, including preparation, travel and waiting time. An advance of ₹80,000 (four hours) is payable before any appearance or preparation begins. Time beyond four hours is billed at the same hourly rate, and any unused part of the advance is refunded after the matter ends. Travel and stay costs outside Bangalore are charged at actuals.
Liability. We offer our programs and guidebooks with care, but without guarantees of any particular result. To the extent the law allows, our total responsibility to you is limited to the fees you paid for the program or guidebook concerned. We are not responsible for indirect or consequential losses, or for content on other websites we link to.
Changes to these terms. We may update these terms from time to time. The date at the top shows the latest version. The terms that apply to your program are the ones in place when you paid, unless a change is required by law.
Governing law. These terms are governed by the laws of India. Any dispute will be subject to the courts of Bangalore, Karnataka.
Contact and Grievance Officer
Roopak Nedumpilly
Creatree Ventures Pvt. Ltd., 42/5, Green Park Layout, Amrita Nagar, Bangalore 560035, India
team@thelittlethings.org.in · +91 99800 82365
We acknowledge every concern within one week and aim to resolve it within 30 days.